Service process

01.

Standard Product Adaptation

Matching products and solutions suitable for customers according to application conditions. Provide professional consultation on X-ray source selection, performance optimization and system integration to help customers choose the most suitable technical solution.

Installation models and dedicated DEMO programs for host computer control are provided to facilitate customers to integrate applications quickly and efficiently.

02.

Customized Solutions

Provide customized solutions according to customer needs.

03.

Technological Innovation

Company established a special source research laboratory in cooperation with universities, practicing the integrated development model of “industry, academia and research”, and obtained multiple patents.

04.

Professional After-Sales

Provide fast and timely after-sales response and general troubleshooting methods.

Service process

Standard Product Adaptation

Matching products and solutions suitable for customers according to application conditions. Provide professional consultation on X-ray source selection, performance optimization and system integration to help customers choose the most suitable technical solution.

Installation models and dedicated DEMO programs for host computer control are provided to facilitate customers to integrate applications quickly and efficiently.

Customized Solutions

Provide customized solutions according to customer needs.

Technological Innovation

Company established a special source research laboratory in cooperation with universities, practicing the integrated development model of “industry, academia and research”, and obtained multiple patents.

Professional After-Sales

Provide fast and timely after-sales response and general troubleshooting methods.

QUALITY CONTROL

01

Strict Raw Material Inspection

Ensure the use of high-quality raw materials and conduct strict incoming inspection to ensure that each batch of raw materials meets quality standards.

02

Implement Strict Process Control

During the production process, strict process control is implemented, including precise control of temperature, pressure, time and other parameters to ensure product consistency and stability.

03

Timely Detection of Intermediate Products

At each stage of production, intermediate products are tested to detect and correct any potential problems in a timely manner to prevent substandard products from entering the next production link.

06

Provide Regular Quality Control and Technical Training to Employees

Improve employees’ quality awareness and operational skills to ensure that every aspect of the production process meets quality requirements.

05

Establish Quality Management System that Meets International Standards

We passed ISO9001, ISO14001, ISO45001, ensure that all production links are well documented and can be continuously improved.

04

Comprehensive Testing of Final Product

Including performance testing, safety testing, durability testing, etc. to ensure that products meet design requirements and industry standards.

QUALITY CONTROL

01

Strict Raw Material Inspection

Ensure the use of high-quality raw materials and conduct strict incoming inspection to ensure that each batch of raw materials meets quality standards.

02

Implement Strict Process Control

During the production process, strict process control is implemented, including precise control of temperature, pressure, time and other parameters to ensure product consistency and stability.

03

Timely Detection of Intermediate Products

At each stage of production, intermediate products are tested to detect and correct any potential problems in a timely manner to prevent substandard products from entering the next production link.

04

Comprehensive Testing of Final Product

Including performance testing, safety testing, durability testing, etc. to ensure that products meet design requirements and industry standards.

05

Establish Quality Management System that Meets International Standards

We passed ISO9001, ISO14001, ISO45001, ensure that all production links are well documented and can be continuously improved.

06

Provide Regular Quality Control and Technical Training to Employees

Improve employees’ quality awareness and operational skills to ensure that every aspect of the production process meets quality requirements.

FAQs

MOST FREQUENT QUESTIONS AND ANSWERS

It can be stored, but it is not recommended to store it for a long time. It is recommended to perform aging treatment on the stored radiation source every 3 months to ensure the stability and performance of the product.

When the X-ray source is used for the first time or left unused for a long time, in order to use the X-ray generator stably, it needs to be aged. The required voltage is low, and when the current is low, start to gradually increase the voltage and current. Aging time varies with stop time. We will provide aging parameters and detailed instructions to facilitate customer operation.

In order to obtain maximum performance and reliability from the radiation source, it is important that the operating temperature of the radiation source remains within the recommended parameters. Please refer to the product manual for specific parameters.

No, it can’t. The X-ray tube is a consumable item and cannot be used permanently. Its lifespan is determined by several factors, including but not limited to: proper tuning, cooling, hours of X-ray use, and the quality of the X-ray tube.

The safety of our products complies with standards. However, please read the product manual precautions and suggestions carefully before use, and operate in strict accordance with the prescribed procedures. Take safety precautions and place safety signs in conspicuous places to protect yourself and other people.

Please contact the staff for specific policies.

If any problem occurs, shut down the machine immediately and notify our staff. Please do not disassemble the machine without permission to avoid irreparable losses.

Yes, it does. Regular maintenance of X-ray source equipment is essential to ensure its safety, stable operation and extend its service life. See the product manual for specific maintenance recommendations.

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